FAQ

Discover answers to your questions on our FAQ page, designed to provide quick and comprehensive solutions to common inquiries and support needs.

Start for free

Business Management

Open More → My Businesses → Edit and simply update the fields you want to change—business name, address, phone number, website, etc. After editing, tap Submit to save your updated business profile.

To update your logo, open the More menu and go to My Businesses → Edit → Logo. Here you can either upload a logo from your gallery or create a new one using the app tools. You will also get an option to remove the background, which helps your logo look cleaner on templates. Once done, just tap Continue to save your changes.

Open the My Businesses section and select Category. You will see a list of industries—simply choose the one that best matches your business type. This helps you get more accurate and relevant templates inside the app.

Go to More → Business Profile → Edit and choose the frame you want to customize. You can then resize, move, or reposition your logo and other elements inside the frame to fit perfectly. Once the adjustments look good, tap Submit to update your profile visuals.

Go to the More menu and open My Businesses → Invoices. You'll see a list of all your invoices. Tap on any invoice to view or download it directly to your device for records or accounting.

On the owner's mobile, open the app and go to More → My Businesses → Add Team Member. Enter the team member's name and mobile number, then tap Save. Now ask the team member to log in on their device using that number. They should go to More → My Businesses and tap Request on the top-right. The owner will receive this request and can approve it instantly.

Make sure you have granted Media Permission. Follow the below steps to resolve the error.
1. Go to Settings
2. Open the Apps & Notifications or Apps Brands.live > App Permissions > File and Media
3. Allow File and Media Permission
If the problem persists, please contact us.

Make sure your Play Store Cache is cleared. Follow the below steps.
1. Go to Settings
2. Open the Apps & notifications or Apps > Google Play Store > Storage > Clear Cache
OR
1. Make some room in your memory storage for the application.
If the problem persists, please contact us.

Yes, 30 Seconds

Yes, 16 MB

It's very easy. Follow the below steps.
1. Click on Account
2. Go to My Businesses > Manage Business Member
3. Enter the name and number of the member you want to add.
4. Click on Add Member
5. Ask the Member you just requested to confirm the process from their Mobile.
6. Go to Account > My Businesses on member's device
7. Click on the '3 Persons' button at the top-left corner.
8. Click on confirm
If the problem persists, please contact us.

If you don't have your own logo, you can create one in our app.
To Create Logo: Go to Custom Section > Click on Logo Maker > Choose your Business Category
You'll have many options to choose from. Select one you like and edit as per your requirement.

If you have chosen the wrong business category, you can always change it related to your business.
Simply Go To: Account > Change Business Category > Select Your Business Category > Then Confirm
You can now see posts related to your business.

Go to "Brandkit" from bottom navigation
Fill up your details
Click on "Publish" Button
Select Web Profile template
Click on "Publish"
Add your web profile domain (Must be unique)
"Publish" your web profile

It's very easy. Follow the below steps.

Make sure your web profile is published.
Go to "Brandkit" from bottom navigation
Click on "Change Theme"
Select the template that suits your business
Publish.

It's very easy. Follow the below steps.

Make sure your web profile is published.
Go to "Brandkit" from bottom navigation
Click on "Edit Your Web Profile"
Click on section in which you want to edit content & "Save".

It's very easy. Follow the below steps.

Go to "Brandkit" from bottom navigation
Select the template that suits your business
Fill-up Details & "Save"

It's very easy. Follow the below steps.

Go to "Brandkit" from bottom navigation
Select the template that suits your business
Click on "Edit Your Business Card"
Edit & "Save".

Adding new members allows them to access your account on different devices and keep your marketing alive on your behalf.

To add a member,

Go to My Account > My Businesses > Add Member
Fill in the name and phone number of the person with whom you want to share your account. Ask the receiver to accept your request. They will be able to access your account.

Brands.live

AI-powered marketing tool for quick business content creation and lead generation across industries, platforms and create personalized business posts rapidly, in just 10 seconds.

We Serve

Jewellery
Real Estate
Education
Solar
Tour and Travels

Quick Links

Daily Images
Festival Images
Custom Templates
About Us
Faqs

Our Products

Brands.live
Channel.live
Removebg.live

Legal

Privacy policy
Refund policy
Terms
Refer & Earn

Brands.live

Home

FAQ

Discover answers to your questions on our FAQ page, designed to provide quick and comprehensive solutions to common inquiries and support needs.

Start for free

Business Management

Open More → My Businesses → Edit and simply update the fields you want to change—business name, address, phone number, website, etc. After editing, tap Submit to save your updated business profile.

To update your logo, open the More menu and go to My Businesses → Edit → Logo. Here you can either upload a logo from your gallery or create a new one using the app tools. You will also get an option to remove the background, which helps your logo look cleaner on templates. Once done, just tap Continue to save your changes.

Open the My Businesses section and select Category. You will see a list of industries—simply choose the one that best matches your business type. This helps you get more accurate and relevant templates inside the app.

Go to More → Business Profile → Edit and choose the frame you want to customize. You can then resize, move, or reposition your logo and other elements inside the frame to fit perfectly. Once the adjustments look good, tap Submit to update your profile visuals.

Go to the More menu and open My Businesses → Invoices. You'll see a list of all your invoices. Tap on any invoice to view or download it directly to your device for records or accounting.

On the owner's mobile, open the app and go to More → My Businesses → Add Team Member. Enter the team member's name and mobile number, then tap Save. Now ask the team member to log in on their device using that number. They should go to More → My Businesses and tap Request on the top-right. The owner will receive this request and can approve it instantly.

Make sure you have granted Media Permission. Follow the below steps to resolve the error.
1. Go to Settings
2. Open the Apps & Notifications or Apps Brands.live > App Permissions > File and Media
3. Allow File and Media Permission
If the problem persists, please contact us.

Make sure your Play Store Cache is cleared. Follow the below steps.
1. Go to Settings
2. Open the Apps & notifications or Apps > Google Play Store > Storage > Clear Cache
OR
1. Make some room in your memory storage for the application.
If the problem persists, please contact us.

Yes, 30 Seconds

Yes, 16 MB

It's very easy. Follow the below steps.
1. Click on Account
2. Go to My Businesses > Manage Business Member
3. Enter the name and number of the member you want to add.
4. Click on Add Member
5. Ask the Member you just requested to confirm the process from their Mobile.
6. Go to Account > My Businesses on member's device
7. Click on the '3 Persons' button at the top-left corner.
8. Click on confirm
If the problem persists, please contact us.

If you don't have your own logo, you can create one in our app.
To Create Logo: Go to Custom Section > Click on Logo Maker > Choose your Business Category
You'll have many options to choose from. Select one you like and edit as per your requirement.

If you have chosen the wrong business category, you can always change it related to your business.
Simply Go To: Account > Change Business Category > Select Your Business Category > Then Confirm
You can now see posts related to your business.

Go to "Brandkit" from bottom navigation
Fill up your details
Click on "Publish" Button
Select Web Profile template
Click on "Publish"
Add your web profile domain (Must be unique)
"Publish" your web profile

It's very easy. Follow the below steps.

Make sure your web profile is published.
Go to "Brandkit" from bottom navigation
Click on "Change Theme"
Select the template that suits your business
Publish.

It's very easy. Follow the below steps.

Make sure your web profile is published.
Go to "Brandkit" from bottom navigation
Click on "Edit Your Web Profile"
Click on section in which you want to edit content & "Save".

It's very easy. Follow the below steps.

Go to "Brandkit" from bottom navigation
Select the template that suits your business
Fill-up Details & "Save"

It's very easy. Follow the below steps.

Go to "Brandkit" from bottom navigation
Select the template that suits your business
Click on "Edit Your Business Card"
Edit & "Save".

Adding new members allows them to access your account on different devices and keep your marketing alive on your behalf.

To add a member,

Go to My Account > My Businesses > Add Member
Fill in the name and phone number of the person with whom you want to share your account. Ask the receiver to accept your request. They will be able to access your account.

Brands.live

AI-powered marketing tool for quick business content creation and lead generation across industries, platforms and create personalized business posts rapidly, in just 10 seconds.

We Serve

Jewellery
Real Estate
Education
Solar
Tour and Travels

Quick Links

Daily Images
Festival Images
Custom Templates
About Us
Faqs

Our Products

Brands.live
Channel.live
Removebg.live

Legal

Privacy policy
Refund policy
Terms
Refer & Earn

Brands.live

FAQ

Business Management

How do I update business details like address, phone number, website, or business name?

Open More → My Businesses → Edit and simply update the fields you want to change—business name, address, phone number, website, etc. After editing, tap Submit to save your updated business profile.

How can I change or upload my business logo?

How do I change my business category?

How do I adjust my logo inside a frame?

Go to More → Business Profile → Edit and choose the frame you want to customize. You can then resize, move, or reposition your logo and other elements inside the frame to fit perfectly. Once the adjustments look good, tap Submit to update your profile visuals.

How do I download my invoice?

Go to the More menu and open My Businesses → Invoices. You'll see a list of all your invoices. Tap on any invoice to view or download it directly to your device for records or accounting.

How can I add a team member?

What should I do if I'm having trouble downloading images?

What should I Do if I'm having trouble downloading the application from the Play Store?

Is there a limit on the length of the video I create in the 'Make Your Video' section?

Is there a limit on the size of video I upload on the app?

What is the procedure for adding a new member?

How to Create Logo?

How to Change Business Category?

How to create My One Page Website?

How to change My Website?

It's very easy. Follow the below steps.

How to edit My Website?

It's very easy. Follow the below steps.

How to create Digital Business Card?

It's very easy. Follow the below steps.

How to Edit Digital Business Card?

It's very easy. Follow the below steps.

How can I add members to my account?

Adding new members allows them to access your account on different devices and keep your marketing alive on your behalf.

To add a member,

FAQ

Business Management

How do I update business details like address, phone number, website, or business name?

Open More → My Businesses → Edit and simply update the fields you want to change—business name, address, phone number, website, etc. After editing, tap Submit to save your updated business profile.

How can I change or upload my business logo?

How do I change my business category?

How do I adjust my logo inside a frame?

Go to More → Business Profile → Edit and choose the frame you want to customize. You can then resize, move, or reposition your logo and other elements inside the frame to fit perfectly. Once the adjustments look good, tap Submit to update your profile visuals.

How do I download my invoice?

Go to the More menu and open My Businesses → Invoices. You'll see a list of all your invoices. Tap on any invoice to view or download it directly to your device for records or accounting.

How can I add a team member?

What should I do if I'm having trouble downloading images?

What should I Do if I'm having trouble downloading the application from the Play Store?

Is there a limit on the length of the video I create in the 'Make Your Video' section?

Is there a limit on the size of video I upload on the app?

What is the procedure for adding a new member?

How to Create Logo?

How to Change Business Category?

How to create My One Page Website?

How to change My Website?

It's very easy. Follow the below steps.

How to edit My Website?

It's very easy. Follow the below steps.

How to create Digital Business Card?

It's very easy. Follow the below steps.

How to Edit Digital Business Card?

It's very easy. Follow the below steps.

How can I add members to my account?

Adding new members allows them to access your account on different devices and keep your marketing alive on your behalf.

To add a member,